Staff Training
Clubs are a collection of many business under one one roof...Restaurant, Event Space, Golf Course, Pool, Fitness Center and more...
Because of this, the need to train and re-train the many new hires presents an ever-present challenge...
Most clubs over the years have prepared paper bound manuals that they provide the new hire hoping they will learn on their own, seldom ever checking the employees understanding. Then often pairing the new hire with a seasoned hand to "learn the position". Hoping the process passes down to the newbie without any bad habits passed along...
Club Passport App leverages a better/smarter way to make sure that the training you provide is following the methods that you want everyone at your club to follow. Manuals, Videos Audio Instructions can now all be memorialized into the App. In that manner you create the procedures that you wish to be followed one time and now available that same way with each new hire...
Smart phones and tablets are by far the best way to communicate these concepts to your staff...
And yes this is a back-of-the-house process (where most all of your training currently occurs today)...
Because of this, the need to train and re-train the many new hires presents an ever-present challenge...
Most clubs over the years have prepared paper bound manuals that they provide the new hire hoping they will learn on their own, seldom ever checking the employees understanding. Then often pairing the new hire with a seasoned hand to "learn the position". Hoping the process passes down to the newbie without any bad habits passed along...
Club Passport App leverages a better/smarter way to make sure that the training you provide is following the methods that you want everyone at your club to follow. Manuals, Videos Audio Instructions can now all be memorialized into the App. In that manner you create the procedures that you wish to be followed one time and now available that same way with each new hire...
Smart phones and tablets are by far the best way to communicate these concepts to your staff...
And yes this is a back-of-the-house process (where most all of your training currently occurs today)...